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The voice AI platform for exceptional CX
Capture every customer conversation, turn it into business truth, and deploy AI workers across support, quality, and coaching with enterprise control.
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16.29 C 156.923 15.867 156.078 15.686 155.113 15.686 C 154.148 15.686 153.364 15.867 152.64 16.29 C 151.916 16.712 151.614 17.255 151.614 18.039 C 151.614 18.643 151.795 19.186 152.217 19.548 C 152.64 19.91 153.062 20.271 153.665 20.452 C 154.208 20.694 154.811 20.875 155.415 20.995 C 156.018 21.116 156.561 21.237 157.044 21.297 C 157.888 21.478 158.733 21.78 159.457 22.081 C 160.241 22.383 160.845 22.745 161.388 23.228 C 161.931 23.71 162.353 24.253 162.655 24.977 C 162.956 25.641 163.137 26.486 163.137 27.451 C 163.137 28.658 162.896 29.623 162.353 30.468 C 161.87 31.312 161.207 31.976 160.422 32.519 C 159.638 33.062 158.733 33.424 157.707 33.665 C 156.682 33.906 155.656 34.027 154.63 34.027 C 152.881 34.027 151.373 33.786 150.045 33.243 C 148.718 32.7 147.572 31.735 146.486 30.287 L 149.502 27.813 C 150.166 28.477 150.89 29.02 151.674 29.563 C 152.459 30.045 153.424 30.347 154.63 30.347 C 155.113 30.347 155.656 30.287 156.139 30.166 C 156.682 30.045 157.104 29.925 157.526 29.683 C 157.949 29.442 158.25 29.201 158.492 28.839 C 158.733 28.477 158.854 28.115 158.854 27.632 C 158.854 27.029 158.673 26.546 158.311 26.184 C 157.949 25.822 157.526 25.52 156.983 25.279 C 156.44 25.038 155.897 24.857 155.354 24.736 C 154.751 24.615 154.268 24.495 153.846 24.374 C 153.002 24.193 152.157 23.952 151.373 23.65 C 150.588 23.409 149.925 23.047 149.321 22.564 C 148.718 22.142 148.235 21.538 147.873 20.875 C 147.511 20.211 147.33 19.367 147.33 18.341 C 147.33 17.255 147.572 16.29 147.994 15.505 C 148.477 14.661 149.08 13.997 149.804 13.454 C 150.588 12.911 151.433 12.549 152.398 12.247 C 153.364 12.006 154.329 11.825 155.294 11.825 C 156.742 11.825 158.069 12.066 159.397 12.609 C 160.724 13.152 161.75 14.057 162.534 15.264 Z M 165.068 0 L 169.05 0 L 169.05 15.747 L 169.11 15.747 C 169.593 14.6 170.498 13.695 171.704 13.032 C 172.971 12.308 174.359 12.006 175.988 12.006 C 177.014 12.006 177.979 12.187 178.884 12.489 C 179.789 12.79 180.633 13.273 181.297 13.937 C 182.021 14.6 182.564 15.445 182.986 16.471 C 183.409 17.496 183.59 18.703 183.59 20.09 L 183.59 33.665 L 179.608 33.665 L 179.608 21.116 C 179.608 20.151 179.487 19.306 179.186 18.582 C 178.944 17.858 178.582 17.315 178.1 16.893 C 177.677 16.471 177.134 16.169 176.591 15.988 C 175.988 15.807 175.385 15.686 174.781 15.686 C 173.937 15.686 173.152 15.807 172.489 16.109 C 171.765 16.35 171.161 16.772 170.618 17.376 C 170.075 17.979 169.653 18.703 169.351 19.548 C 169.05 20.452 168.929 21.478 168.929 22.685 L 168.929 33.544 L 164.947 33.544 Z M 190.045 24.495 C 190.045 25.4 190.226 26.244 190.649 27.029 C 191.071 27.813 191.554 28.416 192.217 28.959 C 192.881 29.502 193.605 29.925 194.51 30.226 C 195.354 30.528 196.259 30.649 197.164 30.649 C 198.431 30.649 199.517 30.347 200.422 29.804 C 201.327 29.201 202.172 28.477 202.956 27.511 L 205.973 29.804 C 203.741 32.7 200.664 34.087 196.621 34.087 C 194.992 34.087 193.484 33.786 192.097 33.243 C 190.769 32.7 189.623 31.916 188.658 30.89 C 187.753 29.925 187.029 28.718 186.486 27.391 C 186.003 26.063 185.701 24.615 185.701 22.986 C 185.701 21.418 186.003 19.97 186.546 18.582 C 187.089 17.255 187.873 16.048 188.839 15.083 C 189.804 14.118 190.95 13.333 192.278 12.73 C 193.605 12.187 195.053 11.885 196.621 11.885 C 198.492 11.885 200.06 12.187 201.327 12.851 C 202.594 13.514 203.68 14.359 204.525 15.385 C 205.37 16.41 205.973 17.617 206.335 18.944 C 206.697 20.271 206.878 21.599 206.878 22.986 L 206.878 24.434 Z M 202.655 21.297 C 202.655 20.392 202.474 19.608 202.232 18.884 C 201.991 18.16 201.629 17.496 201.086 16.953 C 200.603 16.41 199.94 15.988 199.216 15.686 C 198.431 15.385 197.587 15.204 196.561 15.204 C 195.596 15.204 194.691 15.385 193.846 15.747 C 193.002 16.109 192.338 16.591 191.795 17.195 C 191.252 17.798 190.769 18.462 190.468 19.186 C 190.166 19.91 189.985 20.633 189.985 21.357 Z M 213.394 24.495 C 213.394 25.4 213.575 26.244 213.997 27.029 C 214.419 27.813 214.902 28.416 215.566 28.959 C 216.229 29.502 216.953 29.925 217.858 30.226 C 218.703 30.528 219.608 30.649 220.513 30.649 C 221.78 30.649 222.866 30.347 223.771 29.804 C 224.676 29.201 225.52 28.477 226.305 27.511 L 229.321 29.804 C 227.089 32.7 224.012 34.087 219.97 34.087 C 218.341 34.087 216.833 33.786 215.445 33.243 C 214.118 32.7 212.971 31.916 212.006 30.89 C 211.101 29.925 210.377 28.718 209.834 27.391 C 209.351 26.063 209.05 24.615 209.05 22.986 C 209.05 21.418 209.351 19.97 209.894 18.582 C 210.437 17.255 211.222 16.048 212.187 15.083 C 213.152 14.118 214.299 13.333 215.626 12.73 C 216.953 12.187 218.401 11.885 219.97 11.885 C 221.84 11.885 223.409 12.187 224.676 12.851 C 225.943 13.514 227.029 14.359 227.873 15.385 C 228.718 16.41 229.321 17.617 229.683 18.944 C 230.045 20.271 230.226 21.599 230.226 22.986 L 230.226 24.434 Z M 226.003 21.297 C 226.003 20.392 225.822 19.608 225.581 18.884 C 225.339 18.16 224.977 17.496 224.434 16.953 C 223.952 16.41 223.288 15.988 222.564 15.686 C 221.78 15.385 220.935 15.204 219.91 15.204 C 218.944 15.204 218.039 15.385 217.195 15.747 C 216.41 16.109 215.686 16.591 215.143 17.195 C 214.6 17.798 214.118 18.462 213.816 19.186 C 213.514 19.91 213.333 20.633 213.333 21.357 Z M 127.421 12.609 C 127.421 12.609 125.068 12.308 123.801 12.368 C 122.293 12.489 121.75 12.73 120.905 13.152 C 120.362 13.454 119.879 13.876 119.397 14.359 C 118.974 14.842 118.612 15.324 118.311 15.867 L 118.25 15.867 L 118.25 12.609 L 114.268 12.609 L 114.268 33.665 L 118.25 33.665 C 118.25 33.665 118.13 24.977 118.25 22.866 C 118.371 20.754 118.733 18.522 119.819 17.496 C 120.965 16.471 121.448 16.229 122.836 16.048 C 124.103 15.867 125.852 16.048 125.852 16.048 Z M 142.142 30.226 C 141.659 30.287 141.176 30.347 140.694 30.347 C 139.91 30.347 139.367 30.226 138.944 29.925 C 138.522 29.623 138.22 29.261 138.039 28.839 C 137.858 28.356 137.738 27.873 137.677 27.27 C 137.677 26.667 137.617 26.124 137.617 25.52 L 137.617 15.988 L 143.348 15.988 L 143.348 12.549 L 137.617 12.549 L 137.617 6.637 L 133.635 6.637 L 133.635 12.549 L 129.593 12.549 L 128.084 15.988 L 133.635 15.988 L 133.635 26.968 C 133.635 27.813 133.695 28.658 133.756 29.502 C 133.816 30.347 134.057 31.131 134.48 31.795 C 134.902 32.459 135.505 33.062 136.35 33.484 C 137.195 33.906 138.401 34.148 139.91 34.148 C 140.332 34.148 140.935 34.087 141.659 33.967 C 142.443 33.846 143.047 33.665 143.529 33.424 L 143.529 29.804 C 143.107 29.985 142.685 30.166 142.142 30.226 Z M 244.344 30.226 C 243.861 30.287 243.379 30.347 242.896 30.347 C 242.112 30.347 241.569 30.226 241.146 29.925 C 240.724 29.623 240.422 29.261 240.241 28.839 C 240.06 28.356 239.94 27.873 239.879 27.27 C 239.879 26.667 239.819 26.124 239.819 25.52 L 239.819 15.988 L 245.551 15.988 L 245.551 12.549 L 239.819 12.549 L 239.819 6.637 L 235.837 6.637 L 235.837 12.549 L 231.795 12.549 L 230.287 15.988 L 235.837 15.988 L 235.837 26.968 C 235.837 27.813 235.897 28.658 235.958 29.502 C 236.018 30.347 236.259 31.131 236.682 31.795 C 237.104 32.459 237.707 33.062 238.552 33.484 C 239.397 33.906 240.603 34.148 242.112 34.148 C 242.534 34.148 243.137 34.087 243.861 33.967 C 244.646 33.846 245.249 33.665 245.732 33.424 L 245.732 29.804 C 245.249 29.985 244.827 30.166 244.344 30.226 Z M 5.128 20.271 C 5.128 20.271 6.576 18.281 8.446 18.22 C 11.403 18.16 13.756 23.409 14.118 24.193 C 17.376 16.953 22.745 10.799 27.089 6.697 L 0.362 6.697 L 0.362 36.682 C 0.362 38.311 0.121 39.517 0 40 C 1.207 39.819 5.671 39.035 10.256 37.406 C 18.401 34.51 21.538 31.373 21.599 31.373 L 21.78 31.192 L 21.9 31.433 C 21.9 31.433 22.926 33.665 23.952 34.872 C 25.098 36.199 25.701 36.32 26.063 36.259 C 26.546 36.139 26.848 35.354 26.968 34.148 C 27.089 32.941 27.21 30.226 27.21 26.908 L 27.21 9.05 C 19.306 18.703 13.514 33.183 13.514 33.183 C 13.514 33.183 9.713 20.211 5.128 20.271 Z" fill="rgb(14, 41, 71)" height="40.000000362895854px" id="qbj4thgij" width="245.73152243817037px"/></svg>)
High fidelity speech-to-text
Level AI's 7 component ASR pipeline processes, rationalizes and formats speech in milliseconds.
Neural text-to speech
Film-grade emotive narration that handles timing, interruptions, and emotional shifts in real-time.
Real-time voice agent
AI Virtual Agent executes tasks like modifying orders, generating tickets, and more on the line with a customer without skipping a beat!
Speed & reliability
Level AI is consistently advancing Voice AI technology to ensure higher speed, greater stability, and a more seamless user experience.
Profanity filter: 10× faster detection.
Processing speed: 2× faster sound processing.
Real-time audio: Dedicated voice servers for instant replies.
Contextual & accurate
Level AI’s Speech Recognition AI delivers accurate, context-aware transcription across a wide range of audio conditions.
Noise filtering: Removes non-voice sounds.
Speaker detection: Identifies individual speakers.
Context understanding: Corrects sound-alike words and boosts industry-specific terms.
Secure & compliant
Built for safety and compliance from the ground up.
End-to-end security: encryption in transit & at rest, strict tenant isolation.
Certified controls: SOC 2 audits and HIPAA/PCI–aligned deployment options.
Runtime guardrails: redaction, sensitive-topic filters, and human handoff when needed.
