Human + AI: building the next-gen contact center

About the webinar

In this webinar, we will unpack how leading CX orgs are moving beyond the “AI vs agents” debate—using both to drive sharper QA, faster coaching, and more empathetic support.

You'll learn how they’re seeing:

✅ 100% of conversations scored in real time

✅ 40% more coaching delivered proactively

✅ 25–45% CSAT improvement

Speakers

Ashish Nagar

Founder & CEO, Level AI

Gayathri (G3) Krishnamurthy

Head of product marketing, Level AI